Operation managers are responsible for managing an organization's productions systems. These managers do whatever it takes to turn inputs into outputs. This job entails managing production and determining where operating improvements might be made in order to increase quality, efficiency, and responsiveness to customers and also give any organization a competitive advantage. This quality refers to goods and services that are reliable, dependable, or psychologically satisfying. Efficiency refers to the amount of inputs required to produce a given output. Responsiveness to customers is taking actions to meet the demands or needs of customers. Customers want value for their money these days. This is achieved when mangers make sure that they acquire the sufficient supplies of high-quality, low-cost inputs.